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Print-on-demand books (paperback, hardcover) are produced individually for each order through our various printing partners. Because of this, we're not able to accept physical returns, but we understand mistakes can happen, so if a copy arrives damaged or misprinted, please contact the partner you placed your order with and they should be able to assist you.
All digital products are final sale. Because a course passcode grants immediate access to the full experience, we're not able to offer refunds once a purchase is complete. If you're unsure whether a course is right for you, feel free to reach out beforehand with any questions.
Course passcodes are sent by email after your checkout has completed. If your code hasn't arrived, check your spam folder first, if it's still not there then reach out, and we'll help you get it sorted.
We typically reply within 1-7 business days.